0
Threaded Root
0

SHIPPING POLICY


This Shipping Policy governs the shipment of products purchased from our e-commerce website, which sells men's and women's clothing across India. By placing an order, you agree to the terms outlined below. This policy is governed by and construed in accordance with the laws of India.


1. Shipping Coverage

  • We currently ship to all major cities and towns across India.
  • Delivery to remote or restricted areas may be subject to courier availability.
  • Kindly note that once an order has been placed, the delivery address cannot be changed.


2. Shipping Charges

  • Free shipping is available on orders above ₹999.
  • Orders below ₹999 will incur a standard shipping fee of ₹100.


3. Order Processing Time

  • Orders are typically processed within 2 - 3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.


4. Estimated Delivery Time

  • Domestic orders are shipped through trusted carriers and generally arrive within 7–10 business days. 


Note: Delivery timelines are estimates and may vary due to external factors such as weather, strikes, or courier delays.


5. Courier Partners

  • We work with leading logistics providers to ensure reliable delivery.


6. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email.
  • You can also track your order under the “My Orders” section of your account.


7. Failed Deliveries

  • If delivery fails due to incorrect address or unavailability, our courier will attempt re-delivery up to 2 times.
  • After repeated failures, the order will be returned to us and you will be eligible for a refund minus logistics & administrative charges.


8. Shipping During Sales & Holidays

  • During peak sale periods or national holidays, processing and delivery times may be extended.
  • We will notify customers of any delays via email or website banners.


9. Contact for Shipping Queries

  • For any shipping-related questions, please contact us at 

      rootthreaded@gmail.com


    +91 9147758366


10. Changes to This Policy

  • We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page and, where appropriate, notified via email.



Items have been added to cart.
One or more items could not be added to cart due to certain restrictions.
Shopping Bag
Quantity updated
- An error occurred. Please try again later.
Deleted from cart
- An error occurred. Please try again later.